We have a limited 3-day return policy for shoe orders placed on our website. All returns must be approved by us beforehand. Email us for return authorization. We reserve the right to refuse a return for any reason. Shoes must be BRAND NEW and UNWORN. If you don't email us within 3 days after delivery we cannot accept a return.
RETURNS: You will be charged a 25% restocking fee. For example, if your total was $300 then you would lose $75. If a package is returned to us by the shipping company, for whatever reason, it will be treated as a return and you will be charged a 25% restocking fee. It can take a few days for your credit card company to process a refund. We have no control over that. You are also responsible for the costs to ship the shoes back to us.
CANCELING AN ORDER: You can only cancel an order if it hasn't been shipped. We usually ship orders the same day, so you don't have a lot of time to cancel an order. You will be charged a $30 cancellation fee. It can take a few days for your credit card company to process a refund. Email us to cancel an order and provide your name and address.
Nike manufactures Air Jordan shoes. We simply resell them. Therefore, we do not provide any warranty on the shoes and we are not responsible for defects or cosmetic imperfections. Nike is the manufacturer and they provide a 2-year warranty from the original date the shoe was made. You will need to contact Nike for warranty claims against defects.