We send emails to all customers once an order has been shipped. Please remember to check your SPAM/JUNK mail folders. If you don't receive an email with tracking information within 3 days please contact us.

All orders are shipped from nearby Chicago, Illinois and all of the shoes we sell are 100% GUARANTEED AUTHENTIC. We do not sell fakes, variants, knock-offs, customs, or any of that garbage.

The shoes and sizes listed on our Search by Size page are the only ones we have for sale. Visit that page and look for the column with your size to see what we have available.

23isBACK.com is a small, independent website that was created when the great Michael Jordan returned to the NBA to play for the Washington Wizards. We are not the Jordan company. The official Jordan website is Jumpman23.com

Please read our FAQ page for quick answers to common questions about our website. For customer related matters our email is: cs23isBACK@aol.com but we will not be able to answer any questions regarding future shoe releases.